In this workshop, you will practice ways to make your letters, memos, and emails readable, usable, and accurate. You will learn a simple organizing pattern as well as strategies to help readers focus on important information. Some helpful suggestions will be offered regarding the most common grammar mistakes made in typical documents.

So you are really good at your job, right? It would be great if you could just do your job without having to deal with all these people, right?! Nobody seems to do things the way you do, and your way seems so much better! What is the deal? Well, here is the deal: Communicating well at work is a learned skill, and most people have not learned their lessons very well. This workshop offers you concrete tools to bring back to the workplace regarding gender differences, listening, and creating an effective atmosphere in which to work. You can better understand the he said, she said conundrum. You can develop and refine your listening skills in a few easy steps.
You can change the climate in your office. Join us and learn how!

A misunderstanding and miscommunication may happen in the workplace and sometimes cause conflict among employees. The question is, what does one do when conflict happens? This new workshop will introduce you to a four step C.A.L.M. model which teaches a thoughtful and effective approach to addressing these types of workplace situations. Participants will learn specifically how conflict develops, how it affects the workplace, and how to resolve most conflicts on their own. As employees learn to utilize the model, it will help them analyze, discuss, and resolve conflicts in a cooperative and respectful manner.

This workshop will cover the advantages and disadvantages of personal computer communication. In addition to email etiquette, topics such as instant messaging, facebook and twitter and how they can effectively be used in a work environment will be covered.

To help build collaboration during your meetings this workshop will explore:

- Real challenges you face in attending meetings
- Techniques for running effective meetings
- How to engage every meeting attendee
- Overcoming common meeting problems

 

Feedback is an essential part of our face-to-face communications at work. Learning how to manage feedback effectively will enhance your interpersonal skills and success on and off the job. In this workshop, you will be able to: explain the different types of feedback, receive feedback confidentially, give feedback respectfully and in a supportive way and solicit feedback for personal and career development.

UNC Charlotte has an official chapter of Toastmaster International, the premier worldwide organization dedicated to public speaking and leadership. Toastmasters will give you the skills and confidence you need to effectively express yourself in any situation. There is a nominal membership due and details can be found at www.unccharlottetoastmasters.org.