The University of North Carolina at Charlotte
 
Career Banding at UNC Charlotte
 
 
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Career Banding at UNC Charlotte

ADMINISTRATIVE SUPPORT CAREER BANDING

Click here to view UNC Charlotte's overview of Administrative Support Career Banding
Career Banding Pay Ranges
Administrative Support positions are Career Banded at UNC Charlotte! Effective October 1, 2006, these positions moved from the traditional, graded, classification system to the new Career Banding system. Communications will soon be distributed to notify supervisors of approved Career Band and Competency Ranges of the positions/employees whom they supervise.
Employees for whom Human Resources did not receive an initial PCAC form by August 4th will be placed at a competency level within the band matching the current classification title. In other words, because the grade levels and current classification titles will be abolished on the implementation date (October 1st), Human Resources will “cross walk” the employees into a competency range based on the job description. These employees for whom we have no PCAC on file will not be able to be included in recommendations for career progression increases, because career-banding salary changes are dependent upon the supervisor’s documented input on an employee’s actual range of functional competency being demonstrated. Even if an employee is “below market” based on the cross walk, HR cannot assume that a career progression increase is justified without the PCAC form. The assessment rating with the documentation provided in Section IV (the competency assessment) validates that an employee has been properly placed within a band and range.

How do I complete the PCAC form?
View the online training presentation, Managing Employee Evaluation and Assessment, before attempting to complete the PCAC form. You will be required to register, using your current @email.uncc.edu email address. Upon registering, an email will be sent to you with the link allowing you to login.

Go to the bottom of this page to download the PCAC form to begin working on it.

How much of the PCAC form do I complete at this time?
At this time, we ask that you only setup Section III, Performance Management Work Plan and Final Results Performance Evaluation, by completing information in the first two columns. In Section IV, Functional Competency Assessment, complete all four columns before submitting it to Human Resources.

Competency Profiles
Administrative Support Associate
Competency Profile
Administrative Support Specialist
Competency Profile
Executive Assistant
Competency Profile
Administrative Support Supervisor
Competency Profile
What are the
Behavioral Competencies

for Administrative Support positions?
What are the
Functional Competencies

for Administrative Support positions?

As you complete section III of the new Performance Management, Competency Assessment, and Career Development form (PCAC), be sure that you write performance expectations as measurable goals, not tasks copied from the position description. To answer some of the following questions, consult this"guide to developing Performance Expectations".

What are performance expectations and how are they different from job duties?
What are the different types of performance expectations?
What are some examples of well-written performance expectations?

Administrative Support Associate

Provide a variety of different administrative, secretarial, and office support tasks in support of department or program. Responsibilities may include customer service, preparation of documents, budgeting, work coordination, interpretation of policies, file management, and/or processing information. Requires broad-based skills and knowledge.

Does my Administrative Support position fall into this Career Band?
View the crosswalk document. Look for the classification on the left side of the page and then see which Career Band it "crosses" into.

Do I develop the expectations for each Functional Competency on the PCAC form in Section IV?
No, view the Administrative Support Associate Competency Profile here. If your position is in the 'Contributing' range, use the Contributing definition for each "Expected Level of Competency" for each Functional Competency listed.

Administrative Support Specialist

Requires knowledge in a field of specialization such as accounting, payroll, human resources, medical records, student services, or legal compliance. Work is focused on applying specific policies (federal, state, university) and established practices to assigned responsibilities.

Does my Administrative Support position fall into this Career Band?
View the crosswalk document. Look for the classification on the left side of the page and then see which Career Band it "crosses" into.

Do I develop the expectations for each Functional Competency on the PCAC form in Section IV?
No, view the Administrative Support Specialist Competency Profile here. If your position is in the 'Contributing' range, use the Contributing definition for each "Expected Level of Competency" for each Functional Competency listed.

Executive Assistant

Reports directly and exclusively to a Senior Administrative Officer of the university at the level of Dean, Associate Vice Chancellor, or higher.

Does my Administrative Support position fall into this Career Band?
View the crosswalk document. Look for the classification on the left side of the page and then see which Career Band it "crosses" into.

Do I develop the expectations for each Functional Competency on the PCAC form in Section IV?
No, view the Executive Assistant Competency Profile here. If your position is in the 'Contributing' range, use the Contributing definition for each "Expected Level of Competency" for each Functional Competency listed.

Administrative Support Supervisor

Supervises more than three subordinates; in most cases, an entire unit devoted to processing high volume actions such as campus mail distribution or application administration. Supervision of others is the primary responsibility.

Does my Administrative Support position fall into this Career Band?
View the crosswalk document. Look for the classification on the left side of the page and then see which Career Band it "crosses" into.

Do I develop the expectations for each Functional Competency on the PCAC form in Section IV?
No, view the Administrative Support Supervisor Competency Profile here. If your position is in the 'Contributing' range, use the Contributing definition for each "Expected Level of Competency" for each Functional Competency listed.

Forms and Resources
for Administrative Support Career Banding

Position Description Form -
PD 102 CB_AdminSupport

MS Word  
Performance Evaluation, Competency Assessment, and Career Development Form
(Also referred to as the PCAC form)

MS Word Review the Breeze online training course (linked below) before attempting to complete this form
Managing Employee Evaluation and Assessment
(Breeze online training course - A guide for completing the PCAC form)
  Link to Presentation

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The University of North Carolina at Charlotte
Human Resources
9201 University City Boulevard
Charlotte, NC  28223-0001
704-687-2276